Transaction issue
Send your transaction reference, service type, recipient number or meter/IUC number, and the time payment was made.
Support center
We are here to help with your payments.
Need assistance with airtime, data, wallet funding, electricity, cable TV, exam pins or your account? Send us a message and our support team will respond as soon as possible.
✓ Transaction support✓ Account help✓ Secure assistance
Quick help
Before you send a request
These details help us resolve your issue faster.
Wallet funding
Include your funding amount, payment channel, bank or card reference, and the account phone number.
Account access
Tell us the registered phone number or email and describe the sign-in, PIN or verification issue.
Ready to continue your transaction?
Log in to your account or create one to buy airtime, data and pay bills.